medical simulator

"Ms. Luo, can you do it later?" Pang Dingkun asked.

"Let me try it first, it's hard to say, I'm not sure." Luo Yun said, not daring to finish his sentence.

Pang Dingkun took the initiative to inform the current situation: "I have reset three times, and I still have two chances at most."

Although the method of reset is good, you can't be greedy for too much. If you really can't do it, you have to give up if you have to give up.

Luo Yun frowned: You tried three times?

……

Zhou Chengcai opened the book, read the basic knowledge of fractures, and was about to extract the key parts of it, as the material for simulating ideas and polish it.

The phone that was flat on the desk vibrated.

In fact, Zhou Cheng usually doesn't put his mobile phone at hand when he studies, because he is afraid that he will not be able to help looking at it.But the reason why it was released today is that Luo Yun or Cai Dongfan might call him.

After all, there are a lot of emergency surgeries today, if there is another surgical patient who is going to be on stage suddenly, it must be Cai Dongfan who will take the lead.

If there is any more, there is no way to do it. It depends on whether the patient can wait or not, or go to the orthopedic department to shake people.

Cai Dongfan came to the stage and asked himself to be an assistant, so he definitely couldn't escape.

Seeing that it was Luo Yun's, Zhou Cheng sighed, stopped writing, and closed the book.

Immediately connected: "Teacher Luo, I'm Zhou Cheng."

"Zhou Cheng, why don't you come to the emergency department now. Come and take a look." Luo Yun said rather tiredly.

"Ah~?" Zhou Cheng was very surprised.

what is it today?And the emergency department, right?

Luo Yun continued: "Is it inconvenient? That's fine."

"No, Mr. Luo, I'll go right away."

"Is it the patient with joint dislocation?" Zhou Cheng asked as he got up and walked out. It was necessary to inquire clearly.

Luo Yun said solemnly: "Yes."

"After the fourth attempt to reset failed, he reported Pang Dingkun. He said that we misdiagnosed, and now the people from the medical department and the general on duty have come to the emergency department to understand the situation. Anyway, it is a mess."

"The patient's family members are very sophisticated. They politely said in person that they went out to buy water, and when they left the house, they called the medical department..."

"Hey, the medical department is mediating now. Let's think of a way to try to keep the patient from undergoing surgery. Stabilize the emotions of the patient and his family."

"I called you to let you come over and chat casually. Director Cai and Director Hu are both on stage, and there is no one else to complain about."

Zhou Cheng paused, and was startled by Luo Yun's coquettish words.

are you seriousTeacher Luo?

Call me to complain with you?

Chapter 97 So we opened a lonely?

When Liang Xueya saw that Yan Haihan was answering the phone call from the medical department - the complaint office, he scratched his hair.

Beside Liang Xueya, Zheng Guowei tapped him on the shoulder and said, "Xiao Liang, before I know why, I should tell you that, right?"

"In the orthopedics department of our hospital, there is no routine for the manual reduction of joint dislocations. If there is a little carelessness, such a situation may occur."

"Actually, Pang Dingkun is quite good. He has extensive knowledge and knowledge, and he explained it very clearly to the patient and family members before the operation."

"Besides, you also thought that the patient's family members were quite sympathetic?"

"But the fact is that most people only recognize the result, they don't care about the process. Anyway, if they don't do well, they can go to the complaint office of the medical department to complain."

Liang Xueya lowered her head slightly, bit her lip and said, "But Director Zheng, this joint dislocation is originally a sub-specialty of orthopedics. It's not appropriate for such a patient to be sent to other hospitals after he arrives, right?"

To be honest, Liang Xueya has only been on duty for a few days, the process here is to do a 24-hour shift, then rest for three days, and continue for another 24 hours.

A little different from the previous shift.

Liang Xueya's first impression after coming here was that the emergency department of the No. [-] Hospital was quite leisurely, far less than the volume of patients when he was a graduate student in the Emergency Department of the Third Affiliated Hospital of Shonan University.

When he was on duty, he would occasionally be without patients for an hour or two...

Such a patient size, dare to pick and choose?

Zheng Guowei said with emotion: "Xiao Liang, this is what I told you. Our Eighth Hospital is the same as the Third Attached to your graduate school."

"It doesn't matter whether you want to use our emergency department or not. It's a specialist matter. There are only two departments in our orthopedics department. You can't force the orthopedics department to admit and treat all the patients."

"Forget it, let's not talk about this, and learn a lot of wisdom. Just remember it next time."

After finishing speaking, Zheng Guowei continued: "The medical department will definitely send someone to investigate and mediate later. You are the first doctor who sees the patient in the emergency department, and I am your supervisor. Both of us will be called over."

"Just say that you called the orthopedics department for an emergency consultation. Don't mention that the orthopedics department doesn't accept joint surgery patients, it will only make the description more confusing."

"The medical department doesn't think you don't engage in this sub-specialty thing."

"The orthopedics department is already on fire, we can't add more fire."

Zheng Guowei confessed.

Speaking of this patient, it has nothing to do with the emergency department. They received the doctor immediately and completed the examination. If they have a specialist problem, of course they need a specialist consultation, which is not within the scope of the emergency department.

After Pang Dingkun came to the consultation, he decided to reset the patient's manipulation, so they have nothing to do with the emergency department.

The department of orthopedics in the emergency medical records was written by Pang Dingkun, and the talking doctor on the informed consent form also signed Pang Dingkun's name.

Since I have nothing to do with it, I should also avoid stabbing others in the back...

But Zheng Guowei then smiled bitterly and said: "Of course you may not be called, I can't hide anyway."

Liang Xueya looked up at Zheng Guowei, and said apologetically, "Mr. Zheng, I'm sorry, it's my fault that I didn't figure it out, and you got hurt."

"It's okay, it's okay, everyone came here like this. Working in the No. [-] Hospital, there are many details to pay attention to. In addition to the Department of Orthopedics, there are also many details that need to be memorized in other departments. For example, the Department of Neurosurgery is the [-] Ward. Consultation, consultation in Ward [-]..."

"As for the more outrageous department, there is the Department of Cardiology. It is consultation in the first ward in the morning, consultation in the second ward in the afternoon, and consultation in the third ward in the evening..."

Liang Xueya nodded quickly, remembering all these details in her heart...

The people from the Complaints Office of the Medical Department came quite quickly. About 10 minutes after Yan Haihan received the call, two people rushed over. One seemed to be the director of the office, and the other was a staff member. Keep a complaint log book.

After coming to the emergency department, they called everyone related to the orthopedics department, and only Zheng Guowei and Guo Haoran were called in the emergency department.

After all, the department responsible for the 'malpractice' this time is the department of orthopedics, but it happened in the emergency department, so the people in the emergency department would naturally be called over.

Even Luo Yun didn't let go.

When Luo Yun heard that the director of the office had even called him into the office, he had a look of embarrassment on his face.

"Director Qin, do I have to go too? I was called to help me halfway." Luo Yun asked Tan Zixing in a low voice, trying to get away.

He just called Zhou Chenggang and asked him to come over so that he could talk. He just called this time, but he called himself for questioning. Then Zhou Cheng came at that time, wouldn't it be a waste of time?

"Luo Yun, why don't you come along?" Tan Zixing's face was stern, and he looked very rigid, and before the director of the Complaints Office who was quite unreasonable could speak, Yan Hanhan took the initiative to call Luo Yun.

After all, Luo Yun is a major in joint surgery, and it will be easier to talk later, and what he says will be more professional. Even if there is a medical dispute and a lawsuit is required, the arguments provided by Luo Yun will be more convincing.

"Okay, Director Yan." Luo Yun felt a pain in his heart, knowing that he couldn't escape.

And it is estimated that Yan Haihan will beat himself in the department because of this matter in the future.

The manual reset of the joint dislocation was done by him in the department now, and Pang Dingkun was considered as being "broken" by himself.

In front of Tan Zixing and Yan Hanhan, Luo Yun naturally couldn't make the phone call anymore.

So he quickly sent a message to Zhou Cheng on WeChat: "I was called by the Complaint Office to talk, you don't need to come here."

Zhou Cheng guessed that he had been holding his mobile phone and paying attention to the information, so he replied almost instantly: "Ms. Luo, I'm already at the door of the emergency department, so should I come in?"

Luo Yun——

(⊙o⊙)...

"Then you come in and go to Liang Xueya from the emergency department to see the film first..."

"I'm in, so I can't play with my phone anymore." After Luo Yun replied, he didn't dare to play with his phone anymore. Things are very serious now, and it's not the time for joking and smiling.

Pang Dingkun sat at Tan Zixing's door. He is a doctor of the hospital and a certified person. He has first-level surgery and operation authority. Today's incident was caused by him alone, so he naturally bears the brunt of it.

Beside them are Yan Haihan and Guo Haoran, and then Luo Yun and Zheng Guowei...

Tan Zixing said straight to the point: "I won't talk nonsense. Our complaint office received a complaint call. Before going to the patient to communicate, our complaint office follows the usual practice to find out the facts."

"Dr. Pang, you are the first orthopedic specialist to see this patient, so let's talk about it first."

"Zhu Qingqing, please record it with a pen, and don't record it in the complaint file." Tan Zixing ordered the little girl who came with him, and deliberately confessed one more sentence...

……

After Zhou Cheng entered the emergency department, he soon saw Liang Xueya.

Liang Xueya was the patient's number one first doctor. Now the patient's family members couldn't find Pang Dingkun, so they stood in front of Liang Xueya and asked, "Dr. Liang? Where's the orthopedic doctor? Where's the director? None of them are gone?"

When he asked this question, he still felt a little regretful, thinking that he called the complaint call too early, so the orthopedic doctors got angry and all slipped away.

But his wife was still in the operating room, half of her arm was numb, and the pain was gone, but she still couldn't move her hand, and it seemed that there was an obvious deformity.What if no one cares about this?

Just now after he told his wife about this incident, he was severely scolded by his wife, who scolded him for having no conscience, and wanted to complain before his illness was cured, so what if there is no doctor here now? alley?

Of course he can only come to look for it.

Liang Xueya could only helplessly explain: "Uncle, don't worry. Our orthopedic doctor received a call from the complaint office and was called for questioning. He will be back soon."

"They are discussing a solution, so don't worry."

"Then can I not be in a hurry?"

"Is my wife still lying in there?" The patient's husband stopped working at that time, and his voice was a bit loud.

However, it seemed that he was so loud to trouble Liang Xueya, but he didn't find the right person, so he said: "Then I will call to cancel the complaint now, can those doctors come back?"

The corners of Liang Xueya's mouth twitched, and he thought to himself, do you think this is a vegetable market?

Do you want to return it if you don't want to buy it?

"I can understand your feelings, but the Complaint Office has received a complaint, so it must understand the situation. The hospital and the orthopedic department will definitely come up with a plan as soon as possible." Liang Xueya was talking, and suddenly saw Zhou Cheng walking sideways close.

Zhou Cheng called him, because the patient didn't call him by a private name, but called him a more formal name: "Doctor Liang."

"Hello, Doctor Zhou." Liang Xueya raised his eyebrows when he saw Zhou Cheng, feeling a little bitter in his heart.

Good guy, it's really a coincidence, the reason why I send a patient to the orthopedics department today is because this guy let me send him off when he was on duty last time.As a result, such a stubble came out.

Of course, it cannot be said that Zhou Cheng is wrong.

"Doctor Liang, you haven't told me how to solve it? My wife is lying in it, so just leave it alone?"

"Huh? No one cares?" He spread his hands, his tone mixed with resentment and anger, and he was naturally a little helpless.

Liang Xueya could only ignore Zhou Cheng, and continued to explain to the patient: "But you have complained, and all the doctors in charge have been temporarily called in for questioning."

"I definitely won't ignore it, and the orthopedic department is still in the emergency department and will come soon. The hospital is not selling things on the street outside. If you say you don't want to buy it, or you complain, other people's business continues. Do."

"After receiving the complaint, in non-emergency situations, the operation that may cause trauma must be stopped immediately. It needs to be checked by the people in the office before discussing the solution. Your wife's current situation is not life-threatening, so naturally she can't do it again. Keep going."

"There's nothing our doctors can do about it." Liang Xueya smiled wryly.

The patient's family immediately snorted heavily: "Mmm! TMD!~"

"What egg is this?"

Then he changed his words and cursed: "What a mess, what a mess, I came to the hospital to see a doctor, and I came to see a doctor for treatment. You are responsible for curing me. I pay for it, and you see a doctor. Why are there so many things?"

"Doctor Liang, can you find another doctor?"

"You have to ask the doctor to see it? Let them find a way." He hammered his thigh, but he didn't rush him to death.

This is equivalent to my wife being pushed to the operating room, half of the anesthesia was given, half of the operation was done, and the doctor disappeared, I felt the same mood.

He probably also felt that if he went to the previous doctor again, he must have some thoughts about himself, and he complained to them, so they might retaliate.

Before you can react, try another doctor. If you can treat the disease before the previous batch of doctors, they will be fine when they go home.

"This? Where." Liang Xueya subconsciously prepared to reply, but then remembered that there was really an orthopedic doctor in front of her.

But he immediately dismissed this idea. The level of this doctor is much lower than that of Pang Dingkun and Luo Yun. There is nothing they can do about it. That's the end of the bird.

"Where can I find it now? The orthopedic doctor is arranged by the director of the orthopedic department, that is, the former director Yan."

"The on-duty doctor and the consultation doctor are all arranged by him!"