Chapter 119: Hong Kong Island is the Island of the Wealthy_4
Customers' close encounters with staff required them to turn a blind eye...
Not to mention merely covering her ears, even if Gu Heng were to have an "elevator earthquake" at this moment, she wouldn't be able to sneak an extra glance but would also have to call the elevator management department for assistance...
The entire building only had 118 floors, and the 112th was already considered an ultra-high floor, but it took just a little over a minute to reach the designated location...
"Mr. Gu, please this way."
Only when Xu Ying's peripheral vision caught Zheng Jiayi removing her hand from Gu Heng's ear did she turn her head and smile faintly, pretending to lead the way.
I've stayed in quite a few top-tier hotels before...
Almost each hotel's design was very unique...
But Gu Heng was still mildly surprised by the design of the Ritz-Carlton Hotel...
Unlike many top-tier hotels' designs...
The Ritz-Carlton had a kind of retro luxury...
At first glance, it might not amaze people, but the quaint and elegant ambiance gave Gu Heng the feeling of stepping into a mansion from the last century...
"Mr. Gu, please this way."
With another repeated invitation, the group finally arrived at the front desk.
At the moment, there were people conducting business at the counter, but as soon as Gu Heng arrived, a woman in a small suit promptly stepped into the working area of the counter, and spoke with respect, "Good day to both of you, I am the lobby manager of the Ritz-Carlton Hotel , here to assist with your check-in."
The curly-haired woman who had been speaking Cantonese with the front desk couldn't help but shift her gaze upon hearing the manager converse in Mandarin.
Their eyes met, and Gu Heng gave her a polite smile.
"We already provided our check-in information when booking the room; you can just look it up."
Such trivial matters certainly did not require Gu Heng's personal attention; Xu Ying stepped forward to speak.
The information for the guests staying in the presidential suite had already been processed; it was all just a gesture of importance – now that Xu Ying had spoken, the lobby manager smiled and said, "Yes, your personal details have already been entered."
"The price for our Ritz-Carlton Hotel's presidential suite today is 138,000 Hong Kong dollars; according to today's exchange rate between the Hong Kong dollar and the RMB, you will need to pay 120,8340 RMB.
You have already paid a deposit of 20,000 RMB when making the reservation, so the remaining amount is 108,000 RMB."
Wow...
A room costing nearly 130,000 a night...
Not just in the Mainland, but even worldwide it must be among the top tier, right?
But the matter of payment didn't need to worry Gu Heng... Discover exclusive tales on empire
Xu Ying directly handed her bank card to the lobby manager: "Please swipe the card."
"It's like this, your card is from a Mainland bank, and there may be some processing fees incurred during the transaction; these fees are deducted by the bank and are unrelated to our hotel, I hope you can understand."
Xu Ying had already done her homework and nodded, indicating for the manager to go ahead with confidence.
As the lobby manager was operating, the curly-haired woman beside them had already completed her check-in process and was ready to head to her room under the staff's guidance...
Hearing the manager's words, she couldn't help laughing softly, muttered something in Cantonese, and then planned to leave...
Gu Heng didn't understand what she said, but simply felt that her disdainful look was a bit uncomfortable, and it probably wasn't anything nice...
I had heard that there are many in Hong Kong Island who reject people from the Mainland, but I didn't expect to encounter it within just two hours of my arrival...
But having experienced plenty of such looks when working in Hang City, I was somewhat accustomed to it; after all, this kind of contempt existed not only in Hong Kong Island but also among the locals of big cities in the Mainland looking down on outsiders...
For Gu Heng, it was just a minor irritation...
Living in a presidential suite that costs over 100,000 RMB a night at the hotel, does one really need the approval of these ordinary people?
It was quite natural for Gu Heng to think this way...
You couldn't say he was indifferent, just that he had confidence...
In Shanghai, 80% of the tycoons with a net worth of over tens of billions are from outside the area. Would they get upset over a local Shanghainese's comment as trivial as "country bumpkin"? At most, they would just laugh it off, not even worth getting mad about...
The difference in levels is too vast; even the sharpest words lose their bite...
But Gu Heng's indifference didn't mean others felt the same.
Zheng Jiayi, who had been standing by Gu Heng's side, called out to the curly-haired woman, "Excuse me, ma'am, please apologize to this gentleman and lady for your remarks just now."
The woman, who was nearly out of the service desk area, turned around with an incredulous look, pointing at herself as if to say, are you talking to me?
"Yes, you. Please apologize to them. Otherwise, I will have to cancel your reservation according to our hotel's policy, and we will call the police," Zheng Jiayi said.
Gu Heng: "???"
Gu Heng was a bit dumbfounded by Zheng Jiayi's serious expression.
He couldn't help asking, "What did she say just now?"
"She referred to you both as 'dead guys' in Cantonese, which is a very unfriendly term for mainland compatriots in Hong Kong Island."
After explaining to Gu Heng, Zheng Jiayi spoke again, "If you don't understand Mandarin, I can repeat it in Cantonese, apologize to our hotel's guests!"
Instantly, many eyes in the lobby turned to watch the scene unfold...
The curly-haired woman, faced with such a rebuke, turned red and green with embarrassment and muttered something in Cantonese.
But Zheng Jiayi did not listen to her babbling anymore and called over security while telling the front desk clerk who had processed her check-in, "Please process this lady's check-out procedure and refund her money."
Seeing Zheng Jiayi taking serious action and the surrounding crowd's gaze, the woman could only leave, angrily slamming her room card on the front desk and heading toward the elevator...
Before leaving, she glared at Zheng Jiayi and said something spiteful, while Zheng Jiayi responded with a smile, "Our hotel's front desk is equipped with six high-definition cameras; your behavior has been recorded, and you are welcome to file a complaint with any department."
Only after watching the woman leave in the elevator did Zheng Jiayi turn to Gu Heng and apologize, "I'm very sorry, Mr. Gu, for causing you a displeasing check-in experience, but this was not our hotel's intention. I hope you can understand."
Gu Heng did not respond to her apology, but smiled and asked, "Miss Zheng must also be from Hong Kong Island, right?"
"Of course, I've lived in Hong Kong Island since I was a child."
Gu Heng nodded, then continued, "Actually, you didn't need to go through all that trouble just now, because I didn't understand a word that woman said. Chasing away a guest of your hotel to defend me doesn't seem worth it."
Gu Heng had thought Zheng Jiayi would come up with a trite response, like "Hong Kong Island belongs to Hua Country" or something...
But unexpectedly, Zheng Jiayi looked into Gu Heng's eyes and said slowly, "First, as our hotel's most esteemed guest in the presidential suite, it is our responsibility to safeguard your interests, otherwise we would be failing to justify the high room rates you've paid.
Secondly, the Ritz-Carlton Hotel has a clear policy to refuse service to any low-quality individuals. Rejecting such a low-quality guest only benefits our hotel's overall image, and I reserve the right to take actions that others may see as extreme, to preserve our hotel's image."
"Moreover, she made a mistake.
I take pride in being from Hong Kong Island, but I would never look down on anyone because of that pride.
Hong Kong Island doesn't belong to the people of Hong Kong Island; it belongs to the wealthy."
Hearing her words, Gu Heng almost wanted to give her a round of applause...
Isn't this exactly what you'd expect from someone raised in a capitalist system?
These words, aren't they just spot-on?
No wonder people say Hong Kong Island is a paradise for the rich and hell for the poor...
Such a statement couldn't be more accurate!
Lucky for me, I set foot on Hong Kong Island as one of the wealthy!